Frequently Ask Questions

How do I place an order? 

Step 1:

  • Select the item you want to order in our website
  • Request for a formal quotation to our Account Representatives.

Step 2:

  • Send us your Purchase Order or the signed conforme.
  • Pay 50% downpayment for your order.

Step 3:

  • Wait for your items to finished, please see our standard lead time for each items.
  • Pay your 50% balance before we deliver the items for deliveries using express delivery services.
  • For deliveries within Metro Manila you can pay COD (Cash on Delivery) upon delivery of your items.

  What is your minimum order quantity?

Please see the list of minimum order quantity of each items:

ITEMS / CATEGORY MINIMUM ORDER QUANTITY
Magnets / Magnetic Products 100 PCS
Button Pins (All Sizes) 100 PCS
Stickers ( Vinyl, High Gloss, Clear, Reflectorized, Holograpghic) 500 PCS
 Perforated Static Cling / Static Cling Clear 500 PCS
 USB Flash Drives 100 PCS
 Mousepads / Coasters / Counterpads 100 PCS
Baller Bands / Soft PVC Products  500 PCS
 Acrylic Products / Acrylic Keychains 100 PCS
 PVC Bagtags / PVC ID 100 PCS
 Temporary Tattoos  1,000 PCS
 Caps / Sunvisors 100 PCS
 Jackets / T-shirts 100 PCS
 Sports Bottles / Tumblers / Mugs 100 PCS
 Non Woven Bags / Tote Bags 100 PCS
 Wallclocks / Timers 100 PCS
 Notepads / Memo Cubes / Sticky Notes 500 PCS
 ID Lace / Lanyards (all sizes) 100 PCS
 Plastic Fans / Foldable Fans 100 PCS
 Diaries / Notebooks
100 PCS


 How long is your production lead time?

ITEMS / CATEGORY MINIMUM ORDER QUANTITY
Magnets / Magnetic Products 100 PCS
Button Pins (All Sizes) 100 PCS
Stickers ( Vinyl, High Gloss, Clear, Reflectorized, Holograpghic) 500 PCS
 Perforated Static Cling / Static Cling Clear 500 PCS
 USB Flash Drives 100 PCS
 Mousepads / Coasters / Counterpads 100 PCS
Baller Bands / Soft PVC Products  500 PCS
 Acrylic Products / Acrylic Keychains 100 PCS
 PVC Bagtags / PVC ID 100 PCS
 Temporary Tattoos  1,000 PCS
 Caps / Sunvisors 100 PCS
 Jackets / T-shirts 100 PCS
 Sports Bottles / Tumblers / Mugs 100 PCS
 Non Woven Bags / Tote Bags 100 PCS
 Wallclocks / Timers 100 PCS
 Notepads / Memo Cubes / Sticky Notes 500 PCS
 ID Lace / Lanyards (all sizes) 100 PCS
 Plastic Fans / Foldable Fans 100 PCS
 Diaries / Notebooks
100 PCS


 What are the payment methods available?

We only accept the following payment methods:

 Payment Method


 Do you accept orders outside Metro Manila?

Yes. We accept orders from outside Metro Manila. We ship nationwide using express delivery services and bus companies. Here are some of our couriers: 

Shipping Methods


 How do I send the artwork? 

  • You can send us the artwork via email at This email address is being protected from spambots. You need JavaScript enabled to view it. limited to 10MB per email for higher than 10MB you can send via 3rd party file sharing sites like WeTransfer, Sendspace, and DropSend. 

 What type of artworks do you accept? 

We accept the following types of artworks:

  • Coreldraw (CDR)
  • Adobe Photoshop (PSD)
  • Adobe Illustrator (AI)
  • Adobe Indesign (INDD)
  • Encapsulated Postscript (EPS)
  • Portable Document Format (PDF)
  • JPEG, Bitmap, TIFF with minimum of 300 DPI Resolution 

For magnets and stickers is there an additional charge for irregular shapes? 

  • Yes, there is an additional charge for irregular shape and it also depends on your quantity. Our regular shapes are rectangle & square only. Other shape than that is considered as irregular shape already. Please contact us for more information.

 What is the difference between silkscreen printing & offset (photographic printing)?

  • Silkscreen printing is recommended for spot or solid color designs.
  • Offset Printing is for designs with vanishing (gradient colors), pictures and/or images mostly photographic designs. 

  What does PMS (Pantone Matching System) means? 

PMS

The Pantone Matching System (PMS) is a system of thousands of numbered swatches. Most corporate colors, in a logo for example, are identified with a number from this system. You’ll often hear it referred to as a PMS number. Pantone colors are also called “spot” colors.


What does CMYK means? Open or Close

CMYK refers to full color printing. Note: because of the potential confusion with the words and abbreviations for blue and black, blue is called cyan and abbreviated C, and black is abbreviated K.

CMYK

CMYK is used whenever there are full color images, or when the number of colors makes it more practical than using just PMS colors. CMYK is also the primary system for digital printing, as specific pantone colors can not be put into a inkjet or laser printer.

Full color, offset (professional) printing is always CMYK. However, a large press can accommodate the four colors of cyan, magenta, yellow and black plus additional Pantone colors if necessary. Sometimes that is done if there are photos that require CMYK, but a logo that prints best used the actual Pantone ink. In that case, it would be called a five color print job.